For solo founders and tiny teams
Take the sting out of your inbox.
archie reads each customer email, checks it against your own website and policies, and drafts a calm, accurate reply in your voice. You read it, tweak it, and press send.
Illustration of the idea. Your replies come from your own website, policies and past emails.
The problem
The hardest part of the morning isn't the work. It's the inbox.
When you run a business alone, every unhappy customer lands on you: a late courier, a policy they didn't read. Answering each one patiently, before the day has really started, drains you for the hours that follow.
Replies that sound like you
archie learns how you write: formality, warmth, how you sign off. Drafts read like you on a good day, not like a chatbot.
Answers from your facts
Return policy, delivery times, product details. archie builds a knowledge base from your own site and past replies, and shows it to you to correct.
You stay in charge
Nothing is ever sent without your approval. archie is the assistant who hands you a finished draft, never the one quietly acting as you.
What you get
One calm place for the whole business.
Start with email, the part everyone dreads. Add the rest when you want it.
AI-drafted customer email
Every incoming message becomes a ticket with a draft, a status and the full conversation. Rules keep notifications and spam out of your queue. A sandbox lets you test how archie would answer any email before it touches a real customer.
Customer accounts: invoices & estimates
Upload an invoice or estimate (PDF, Word or a photographed scan). archie reads it, you review the draft, and it builds a running account for each customer: invoiced, paid, outstanding.
Store management, if you sell online
Connect Shopify, WooCommerce, Amazon, eBay, Etsy and more. See orders, revenue and ad spend in one dashboard. Refunds, reorders and shipping labels without leaving archie.
Reports that explain the business
Sales trends, repeat customers, geography, ad efficiency, seasonality-aware budgets and forecasts, plus accounts reports such as who owes the most and how long customers take to pay.
Built to fit
Three kinds of business, one choice at setup.
Online store
Sell through your own site or marketplaces. You get the complete store-management system plus AI email.
Service business with a website
A studio, consultancy or agency. archie learns your tone and branding from your site, with no store to connect.
Email only
A gardener, a plumber, anyone who works by referral. All you need is your email address. No website required.
You can switch at any time. Nothing you have connected is ever lost by changing.
Your data, your machine
Private by design.
- Your business database is a single encrypted file on your own computer, not a shared hosted database.
- Gmail and Outlook connect through their own sign-in pages, so archie never sees or stores your email password.
- The core of archie (dashboards, orders, tickets) keeps working offline.
- Never punished for not paying. The free plan is permanent, and nothing is ever deleted or locked if a subscription lapses.
At your service.
Try it on your own inbox.
Free to start. Setup takes a few minutes: tell archie about your business, connect your mailbox, review the tone it learned, and see real drafts from your own recent emails.